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@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{transition:none!important;animation:none!important}}

/* Home page final sections — proof without fabricated testimonials */
.reviews-section{background:#fff}.reviews-layout{display:grid;grid-template-columns:.93fr 1.07fr;gap:80px;align-items:center}.reviews-intro>p:not(.eyebrow){color:var(--muted);font-size:15px;max-width:510px;margin:22px 0}.reviews-proof{border:1px solid #e5e9ec;border-radius:16px;padding:38px 42px;background:linear-gradient(145deg,#f8fafb,#f0f5f7);box-shadow:0 15px 45px rgba(16,36,56,.05)}.proof-icon{display:grid;place-items:center;width:56px;height:56px;background:#ffebe3;color:var(--orange);border-radius:14px}.proof-icon svg{width:29px;height:29px}.proof-eyebrow{font-size:11px;color:var(--orange);letter-spacing:1.2px;font-weight:850;margin:23px 0 8px}.reviews-proof h3{font-size:clamp(23px,2.2vw,32px);line-height:1.2;margin:0 0 12px}.reviews-proof>p:not(.proof-eyebrow){font-size:14px;color:var(--muted);line-height:1.75}.proof-footer{display:flex;flex-wrap:wrap;gap:8px;margin-top:24px}.proof-footer span{border:1px solid #dce4e9;background:#fff;border-radius:100px;padding:7px 11px;font-size:11px;font-weight:700;color:#34495b}
@media(max-width:900px){.reviews-layout{grid-template-columns:1fr;gap:28px}}@media(max-width:640px){.reviews-proof{padding:27px 23px}.reviews-intro>p:not(.eyebrow){font-size:14px}}

/* V4: distinct electrician hero photo; real Richmond Hill map, not a decorative diagram. */
.hero-photo{inset:0 0 0 43%;background:#d5dfe4}.hero-photo img{display:block;width:100%;height:100%;object-fit:cover;object-position:center center}.hero-wash{pointer-events:none}.real-map{position:relative;min-height:360px;background:#e7ebe8;border:1px solid #d9e1e6}.real-map iframe{display:block;width:100%;height:360px;border:0;filter:saturate(.85)}.map-focus-label{position:absolute;left:50%;top:48%;transform:translate(-50%,-50%);display:flex;flex-direction:column;align-items:center;gap:2px;padding:10px 15px;border:1px solid #f6c2ad;border-radius:12px;background:#fff;box-shadow:0 10px 26px #10243830;pointer-events:none;white-space:nowrap}.map-focus-label strong{font-size:14px}.map-focus-label small{font-size:10px;color:#53687a}.map-pin-dot{color:var(--orange);font-size:23px;line-height:1}.map-open{position:absolute;bottom:12px;right:12px;background:#fff;color:var(--navy);font-size:11px;font-weight:800;padding:9px 12px;border-radius:7px;box-shadow:0 5px 18px #1024382b}.map-open:hover{color:var(--orange)}@media(max-width:900px){.real-map iframe{height:320px}.real-map{min-height:320px}}@media(max-width:640px){.real-map iframe{height:275px}.real-map{min-height:275px}.hero-photo img{object-position:50% 42%}}

/* V5: single uninterrupted hero photo, soft continuous overlay and responsive layout */
html,body{max-width:100%;overflow-x:clip}img{max-width:100%} .hero{min-height:610px;background:#f4f5f5;isolation:isolate} .hero-photo{position:absolute;inset:0;z-index:-2;background:#b7b9b6} .hero-photo img{height:100%;width:100%;object-fit:cover;object-position:66% 44%} .hero-wash{position:absolute;inset:0;z-index:-1;pointer-events:none;background:linear-gradient(90deg,rgba(250,250,249,.99) 0%,rgba(250,250,249,.97) 25%,rgba(250,250,249,.88) 39%,rgba(250,250,249,.48) 56%,rgba(250,250,249,.04) 77%)} .hero-inner{min-height:610px} .hero-content{max-width:610px;padding:75px 0 110px} .hero h1{font-size:clamp(39px,4.35vw,65px);letter-spacing:-2px;line-height:1.09;max-width:600px} .hero-lede{max-width:520px;color:#46596b;font-size:16px} .hero-micro{max-width:560px} .hero-photo-tag{display:none!important} .section{padding-block:clamp(70px,7vw,104px)} .section-head{gap:clamp(25px,4vw,60px)} .service-card,.guide-grid article,.process-grid article{height:100%} .service-copy{min-height:220px} .google-review-header{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:22px 28px;border:1px solid #e5ebef;border-radius:16px 16px 0 0;background:#fff} .google-identity{display:flex;align-items:center;gap:16px}.google-identity strong,.google-identity small{display:block}.google-identity strong{font-size:17px}.google-identity small{color:#69798a;font-size:12px;margin-top:2px}.google-g{font-size:36px;font-weight:850;font-family:Arial,sans-serif;color:#4285f4;letter-spacing:-3px}.google-search-link{display:inline-flex;align-items:center;gap:8px;color:var(--orange);font-weight:800;font-size:13px}.google-search-link svg{width:16px;height:16px}.google-reviews-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin-top:18px}.review-empty{grid-column:1/-1;display:flex;align-items:center;gap:22px;padding:35px;border:1px solid #e5ebef;border-radius:15px;background:linear-gradient(110deg,#fff,#f7f9fb)}.review-empty-icon{width:60px;height:60px;flex:none;display:grid;place-items:center;border-radius:16px;background:#fff0e9;color:var(--orange)}.review-empty h3{font-size:21px;line-height:1.3;margin:0 0 8px}.review-empty p{max-width:750px;margin:0;color:var(--muted);font-size:14px}.review-source-note{font-size:11px;color:#7a8792;margin:15px 0 0}.google-review-card{background:#fff;border:1px solid #e5ebef;border-radius:15px;padding:26px;display:flex;flex-direction:column;min-height:220px}.review-stars{color:#ed651e;letter-spacing:3px;font-size:17px}.google-review-card blockquote{margin:15px 0 20px;font-size:14px;color:#405266;line-height:1.75;flex:1}.google-review-card footer{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:12px}.google-review-card footer a{color:var(--orange);font-weight:800}.reviewer-name{font-weight:800}
@media(max-width:1180px){.hero h1{font-size:clamp(39px,4.7vw,58px)}.hero-content{max-width:565px}.service-copy{min-height:230px}}
@media(max-width:900px){.hero{min-height:560px}.hero-inner{min-height:560px}.hero-photo{inset:0!important}.hero-photo img{object-position:68% 50%}.hero-wash{background:linear-gradient(90deg,rgba(250,250,249,.99),rgba(250,250,249,.96) 38%,rgba(250,250,249,.68) 63%,rgba(250,250,249,.15))}.hero-content{max-width:550px;padding:65px 0 100px}.hero h1{font-size:clamp(38px,6vw,55px)}.service-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.service-copy{min-height:205px}.google-reviews-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.reviews-heading{display:block}.reviews-heading>p{margin-top:20px}}
@media(max-width:640px){.hero{min-height:0;background:#f6f7f7}.hero-photo{inset:0!important;height:100%!important}.hero-photo img{height:100%;object-position:66% center}.hero-wash{background:linear-gradient(180deg,rgba(248,249,249,.97) 0%,rgba(248,249,249,.95) 35%,rgba(248,249,249,.87) 68%,rgba(248,249,249,.72) 100%)}.hero-inner{min-height:0}.hero-content{padding:62px 0 95px;max-width:100%}.hero h1{font-size:clamp(35px,9vw,47px);letter-spacing:-1.35px;max-width:100%}.hero-lede{font-size:14px;line-height:1.7}.hero-actions{flex-direction:column}.hero-actions .button{width:100%}.hero-micro{gap:12px}.hero-micro span{font-size:11px}.floating-strip{margin-top:-35px}.section{padding-block:65px}.services-section{padding-top:78px}.service-grid{grid-template-columns:1fr}.service-card{display:grid;grid-template-columns:40% 60%;min-height:175px}.service-copy{min-height:0;padding:20px 18px 18px 25px}.service-copy h3{font-size:15px}.card-photo{height:100%;min-height:175px}.google-review-header{padding:20px;align-items:flex-start;flex-direction:column}.google-reviews-grid{grid-template-columns:1fr}.review-empty{padding:23px;align-items:flex-start;gap:14px}.review-empty-icon{width:42px;height:42px}.review-empty-icon svg{width:21px}.review-empty h3{font-size:17px}.review-empty p{font-size:12px}.footer-main{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:390px){.container{width:calc(100% - 28px)}.brand-words strong{font-size:15px}.hero h1{font-size:34px}.floating-strip>a{padding:11px 5px}.floating-strip b{font-size:9px}.floating-strip small{font-size:8px}.service-card{grid-template-columns:36% 64%}.service-copy{padding:17px 13px 16px 22px}.service-copy p{font-size:10px}.process-grid{grid-template-columns:1fr}.process-grid article{min-height:0}}
@media(min-width:1500px){.hero-photo img{object-position:center 45%}}

/* V6: image-led guidance + responsive, accessible reviews carousel */
.guidance-section{background:#f4f7f9}.guidance-heading{display:grid;grid-template-columns:1fr minmax(260px,410px);align-items:end;gap:56px;margin-bottom:34px}.guidance-heading h2{max-width:680px}.guidance-heading>p{color:#607185;font-size:15px;line-height:1.75;margin:0 0 5px}.guidance-feature-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}.guidance-feature{background:white;border:1px solid #e4eaf0;border-radius:17px;overflow:hidden;box-shadow:0 12px 35px #1024380b;display:flex;flex-direction:column;min-width:0}.guidance-photo{height:208px;position:relative;overflow:hidden;background:#dce4e9}.guidance-photo img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .35s ease}.guidance-feature:hover .guidance-photo img{transform:scale(1.035)}.guidance-number{position:absolute;left:19px;bottom:16px;background:#f45c22;color:white;font-size:14px;font-weight:850;border-radius:9px;padding:9px 12px}.guidance-body{padding:27px 27px 29px;display:flex;flex-direction:column;flex:1}.guidance-category{color:#e95720;font-size:10px;letter-spacing:1.5px;font-weight:850}.guidance-body h3{color:#102438;font-size:clamp(19px,1.65vw,24px);line-height:1.24;letter-spacing:-.5px;margin:12px 0}.guidance-body p{color:#5c6f80;font-size:13px;line-height:1.8;margin:0 0 23px;flex:1}.guidance-link{display:inline-flex;align-items:center;justify-content:space-between;gap:15px;color:#e95720;font-weight:800;font-size:12px;text-decoration:none;border-top:1px solid #e7edf1;padding-top:18px}.guidance-safety{display:flex;align-items:center;gap:17px;background:#eaf0f4;border:1px solid #dce6ec;border-radius:13px;padding:18px 24px;margin-top:27px}.guidance-safety-icon{display:grid;place-items:center;flex:0 0 42px;width:42px;height:42px;border-radius:50%;background:#fff1e9;color:#ed5b22}.guidance-safety-icon svg{width:21px;height:21px}.guidance-safety p{margin:0;font-size:13px;color:#40566b;line-height:1.7}.guidance-safety a{color:#d64b1a;font-weight:800}
.reviews-section{background:linear-gradient(180deg,#fff 0%,#f6f8fa 100%)}.review-section-top{display:flex;justify-content:space-between;align-items:end;gap:30px;margin-bottom:30px}.review-section-top>div:first-child{max-width:680px}.reviews-subtitle{font-size:14px;line-height:1.75;color:#5d7083;margin:17px 0 0;max-width:630px}.review-slider-controls{display:flex;gap:10px;flex:none}.review-arrow{display:grid;place-items:center;width:47px;height:47px;border-radius:50%;border:1px solid #d9e2e9;background:white;color:#102438;font-size:24px;cursor:pointer;transition:background .2s,color .2s}.review-arrow:hover{background:#102438;color:#fff}.review-arrow:focus-visible,.review-carousel:focus-visible{outline:3px solid #f45c22;outline-offset:3px}.review-carousel{display:grid;grid-auto-flow:column;grid-auto-columns:calc((100% - 40px)/3);gap:20px;overflow-x:auto;scroll-snap-type:x mandatory;scroll-behavior:smooth;scrollbar-width:none;padding:5px 2px 22px}.review-carousel::-webkit-scrollbar{display:none}.review-slide{scroll-snap-align:start;min-width:0;min-height:282px;border:1px solid #e4e9ed;background:#fff;border-radius:17px;box-shadow:0 14px 35px #1024380b;padding:25px;display:flex;flex-direction:column}.review-slide-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.google-mark{font-family:Arial,sans-serif;font-weight:900;font-size:31px;color:#4285f4;line-height:1}.review-preview-label{font-size:9px;letter-spacing:1px;color:#8b98a4;font-weight:850}.review-placeholder-stars{color:#f45c22;letter-spacing:5px;font-size:24px;margin:15px 0 9px}.review-slide h3{font-size:17px;line-height:1.35;margin:0 0 10px;color:#102438}.review-slide>p{font-size:13px;line-height:1.7;color:#607185;margin:0 0 23px;flex:1}.review-slide-footer{display:flex;gap:11px;align-items:center;padding-top:17px;border-top:1px solid #e9edf0}.review-avatar{width:39px;height:39px;display:grid;place-items:center;background:#fcece4;border-radius:50%;color:#ed5b22;font-weight:850}.review-slide-footer strong,.review-slide-footer small{display:block}.review-slide-footer strong{font-size:12px}.review-slide-footer small{font-size:10px;color:#81909c;margin-top:3px}.reviews-bottom{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-top:9px}.reviews-bottom>a{font-size:12px;font-weight:800;color:#e95720}.review-progress{height:4px;width:170px;border-radius:4px;background:#e0e7ec;overflow:hidden}.review-progress span{display:block;height:100%;width:33.33%;background:#f45c22;transition:transform .2s}.review-disclosure{font-size:11px;color:#84919e;margin:19px 0 0}
@media(max-width:1000px){.guidance-heading{gap:30px}.guidance-feature-grid{gap:15px}.guidance-body{padding:22px}.guidance-photo{height:175px}.review-carousel{grid-auto-columns:calc((100% - 20px)/2)}}
@media(max-width:720px){.guidance-heading{grid-template-columns:1fr;gap:12px}.guidance-heading>p{font-size:13px}.guidance-feature-grid{grid-template-columns:1fr;gap:20px}.guidance-photo{height:230px}.guidance-body{padding:24px}.guidance-body h3{font-size:21px}.guidance-safety{align-items:flex-start;padding:16px}.review-section-top{align-items:flex-start}.review-slider-controls{align-self:flex-end}.review-carousel{grid-auto-columns:85%}.review-slide{min-height:270px}.reviews-bottom{flex-wrap:wrap}}
@media(max-width:430px){.guidance-photo{height:190px}.review-carousel{grid-auto-columns:94%}.review-section-top{flex-wrap:wrap}.review-slider-controls{margin-left:auto}.review-slide{padding:21px}}
@media(prefers-reduced-motion:reduce){.review-carousel{scroll-behavior:auto}.guidance-photo img{transition:none}}

/* V7 — image-led process, consistent card heights, adaptive layouts */
.process-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;align-items:stretch}
.process-grid .process-card{padding:0;min-height:0;height:auto;overflow:hidden;border:1px solid #e6ebef;border-radius:14px;background:#fff;box-shadow:0 12px 30px rgba(16,36,56,.065)}
.process-photo{height:178px;position:relative;overflow:hidden;background:#e5eaed}
.process-photo img{width:100%;height:100%;object-fit:cover;transition:transform .35s ease}
.process-card:hover .process-photo img{transform:scale(1.035)}
.process-grid .process-photo .step-num{position:absolute;top:14px;left:14px;display:grid;place-items:center;width:42px;height:42px;border-radius:10px;background:var(--orange);color:#fff;font-weight:900;font-size:15px;line-height:1;box-shadow:0 6px 15px #0002}
.process-body{padding:22px 20px 26px}
.process-body h3{font-size:17px;line-height:1.35;margin:0 0 10px;color:var(--navy)}
.process-body p{font-size:13px;line-height:1.7;margin:0;color:var(--muted)}
.hero-photo img{object-position:70% 45%}
@media(max-width:980px){.process-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.process-photo{height:210px}}
@media(max-width:640px){.process-grid{grid-template-columns:1fr;gap:16px}.process-grid .process-card{min-height:0}.process-photo{height:210px}.process-body{padding:20px}.hero-photo img{object-position:70% center}}
@media(max-width:390px){.process-photo{height:185px}}
@media(prefers-reduced-motion:reduce){.process-photo img{transition:none}.process-card:hover .process-photo img{transform:none}}

/* V8: content trust & accessibility refinements */
.about-copy .intro{max-width:65ch}.about-copy .benefit-list p{max-width:61ch}.area-copy p{max-width:64ch}.reviews-section .review-carousel{grid-auto-columns:minmax(290px,calc((100% - 20px)/2))}.reviews-section .review-slide{min-height:260px}.reviews-section .review-slide h3{margin-top:20px}.hero h1{max-width:680px}.hero-lede{max-width:600px}@media(max-width:720px){.reviews-section .review-carousel{grid-auto-columns:minmax(250px,88%)}.hero h1{font-size:clamp(34px,8vw,46px)}}

/* V9: real customer-supplied photography, consistent crops and actual location */
.hero-photo{inset:0!important}.hero-photo img{object-fit:cover;object-position:center 44%}.hero-wash{background:linear-gradient(90deg,rgba(247,249,250,.99) 0%,rgba(247,249,250,.96) 34%,rgba(247,249,250,.79) 50%,rgba(247,249,250,.17) 78%,rgba(247,249,250,.04) 100%)}
.card-photo,.guidance-photo,.process-photo{overflow:hidden}.card-photo img,.guidance-photo img,.process-photo img,.showcase-grid img{width:100%;height:100%;object-fit:cover}.service-grid .card-photo{height:165px}.guidance-photo{height:220px}.process-photo{height:178px}.showcase-grid figure{overflow:hidden}.showcase-grid figure img{height:230px;object-fit:cover}.about-visual>img{object-fit:cover;object-position:center}.area-map{height:370px}.area-map iframe{border-radius:13px}.faq-aside{min-height:250px}
@media(max-width:900px){.hero-wash{background:linear-gradient(90deg,rgba(247,249,250,.98),rgba(247,249,250,.9) 46%,rgba(247,249,250,.34))}.service-grid .card-photo{height:175px}.process-photo{height:200px}}
@media(max-width:640px){.hero-photo{inset:0!important}.hero-photo img{object-position:60% center}.hero-wash{background:linear-gradient(180deg,rgba(247,249,250,.98) 0%,rgba(247,249,250,.96) 44%,rgba(247,249,250,.8) 100%)}.service-grid .card-photo{height:100%;min-height:175px}.guidance-photo{height:210px}.process-photo{height:195px}.showcase-grid figure img{height:215px}.area-map{height:300px}}

/* V10: authentic hero, clipped service icons and official review profile */
.hero-photo img{object-position:center 48%}
.hero-wash{background:linear-gradient(90deg,rgba(247,249,250,.98) 0%,rgba(247,249,250,.95) 32%,rgba(247,249,250,.77) 53%,rgba(247,249,250,.12) 84%)}
.service-grid .card-photo{overflow:hidden;position:relative}
.service-grid .photo-chip{left:auto;right:12px;bottom:12px;top:auto;width:38px;height:38px;border:2px solid #fff;box-shadow:0 3px 14px rgba(16,36,56,.17);z-index:2}
.service-grid .photo-chip svg{width:19px;height:19px}
.service-card{overflow:hidden}
.live-review-panel{display:flex;align-items:center;gap:25px;padding:30px 32px;border:1px solid #e2e8ee;background:#fff;border-radius:18px;box-shadow:0 12px 40px rgba(16,36,56,.06)}
.live-review-mark{width:72px;height:72px;border-radius:16px;display:grid;place-items:center;background:#f6f8fb;color:#4285f4;font:800 46px Arial,sans-serif;flex-shrink:0}
.live-review-copy{flex:1;min-width:0}.live-review-copy h3{font-size:clamp(20px,2.3vw,28px);margin:8px 0;color:#102438}.live-review-copy p{margin:5px 0;color:#596b7e;font-size:14px;line-height:1.55}.live-review-copy .live-review-detail{font-size:13px;margin-top:12px}.live-review-panel .button{flex-shrink:0;white-space:nowrap}
@media(max-width:900px){.live-review-panel{flex-wrap:wrap}.live-review-panel .button{margin-left:97px}.hero-photo img{object-position:58% center}}
@media(max-width:640px){.hero-photo img{object-position:62% center}.hero-wash{background:linear-gradient(180deg,rgba(247,249,250,.98),rgba(247,249,250,.94) 48%,rgba(247,249,250,.7))}.live-review-panel{padding:22px;gap:14px}.live-review-mark{width:52px;height:52px;font-size:34px}.live-review-copy{flex-basis:calc(100% - 70px)}.live-review-panel .button{margin-left:0;width:100%;justify-content:center}.service-grid .photo-chip{right:10px;bottom:10px}}

/* V11 — equal-size authentic Google review cards, accessible full-text dialog */
.reviews-v11{overflow:hidden}.reviews-v11 .review-section-top{align-items:flex-end}.customer-review-track{display:grid;grid-auto-flow:column;grid-auto-columns:calc((100% - 40px)/3);gap:20px;overflow-x:auto;overscroll-behavior-inline:contain;scroll-snap-type:x mandatory;scroll-behavior:smooth;scrollbar-width:none;padding:8px 2px 22px}.customer-review-track::-webkit-scrollbar{display:none}.customer-review{height:342px;min-width:0;scroll-snap-align:start;background:#fff;border:1px solid #e4eaf0;border-radius:18px;box-shadow:0 10px 30px rgba(16,36,56,.055);padding:24px;display:flex;flex-direction:column;overflow:hidden}.customer-review-head{display:flex;justify-content:space-between;align-items:center;gap:12px}.customer-review-person{display:flex;align-items:center;gap:12px;min-width:0}.customer-review-avatar{width:44px;height:44px;flex:0 0 44px;border-radius:50%;background:#eaf0f5;color:#18374f;display:grid;place-items:center;font-size:13px;font-weight:850}.customer-review-person strong,.customer-review-person small{display:block}.customer-review-person strong{font-size:14px;color:#12283b}.customer-review-person small{font-size:11px;color:#758594;margin-top:3px}.customer-review-google{font:bold 25px Arial,sans-serif;color:#4285f4}.customer-review-stars{font-size:20px;letter-spacing:3px;color:#e98a23;margin:20px 0 12px;line-height:1}.customer-review-text{font-size:13px;line-height:1.75;color:#4b5f70;margin:0;display:-webkit-box;-webkit-line-clamp:6;-webkit-box-orient:vertical;overflow:hidden;flex:1;min-height:0}.customer-review-more{align-self:flex-start;border:0;background:transparent;padding:10px 0 8px;color:#d65323;font:inherit;font-size:12px;font-weight:800;cursor:pointer}.customer-review-more:hover{text-decoration:underline}.customer-review-source{border-top:1px solid #edf0f2;padding-top:12px;color:#84909b;font-size:10px;letter-spacing:.3px}.customer-review-actions{display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap;margin-top:10px}.customer-review-progress{height:4px;background:#e3e9ee;border-radius:9px;width:160px;overflow:hidden}.customer-review-progress span{display:block;width:33.333%;height:100%;background:#f05c24;transition:transform .2s ease}.customer-review-buttons{display:flex;gap:18px;align-items:center;flex-wrap:wrap}.customer-review-link{font-size:12px;font-weight:800;color:#17374f;text-decoration:underline;text-underline-offset:3px}.customer-review-buttons .button{white-space:nowrap}.customer-review-dialog{width:min(620px,calc(100vw - 32px));max-height:min(80vh,720px);border:1px solid #dfe6ec;border-radius:18px;padding:28px;background:white;color:#142b3e;box-shadow:0 30px 90px #071b2e55}.customer-review-dialog::backdrop{background:rgba(8,24,38,.65)}.customer-review-dialog-top{display:flex;justify-content:space-between;gap:16px}.customer-review-dialog-top h3{font-size:23px;margin:6px 0}.customer-review-dialog-label{font-size:10px;letter-spacing:1px;color:#718396;font-weight:800}.customer-review-dialog-top span:last-child{font-size:12px;color:#778795}.customer-review-dialog-top button{width:38px;height:38px;border:1px solid #dce4eb;background:#f8fafb;border-radius:50%;font-size:24px;cursor:pointer;flex-shrink:0}.customer-review-dialog-text{font-size:14px;line-height:1.8;white-space:pre-line;color:#465b6b;max-height:46vh;overflow-y:auto;margin-bottom:18px}.customer-review-dialog>a{color:#d65323;font-size:13px;font-weight:800}.customer-review-track:focus-visible,.customer-review-more:focus-visible,.customer-review-dialog button:focus-visible{outline:3px solid #f05c24;outline-offset:3px}
@media(max-width:1020px){.customer-review-track{grid-auto-columns:calc((100% - 20px)/2)}}@media(max-width:700px){.customer-review-track{grid-auto-columns:86%;gap:14px}.customer-review{height:325px;padding:21px}.customer-review-actions{align-items:flex-start}.customer-review-buttons{width:100%}.customer-review-buttons .button{flex:1;justify-content:center}.reviews-v11 .review-section-top{align-items:flex-start}}@media(max-width:440px){.customer-review-track{grid-auto-columns:94%}.customer-review-buttons .button{width:100%;flex:auto}.customer-review-dialog{padding:20px}}@media(prefers-reduced-motion:reduce){.customer-review-track{scroll-behavior:auto}}

/* V12: editorial premium hero — intentionally scoped to avoid affecting other sections */
.hero.hero-v12{min-height:680px;background:#0b1b2b;color:#fff;isolation:isolate;overflow:hidden}
.hero-v12 .hero-photo{position:absolute;inset:0!important;z-index:-2;background:#1c2833}
.hero-v12 .hero-photo img{width:100%;height:100%;object-fit:cover;object-position:69% 52%;filter:saturate(.86) contrast(1.08)}
.hero-v12 .hero-wash{position:absolute;inset:0;z-index:-1;background:linear-gradient(90deg,#0b1b2b 0%,rgba(11,27,43,.98) 26%,rgba(11,27,43,.87) 43%,rgba(11,27,43,.36) 67%,rgba(11,27,43,.12) 100%),linear-gradient(0deg,rgba(11,27,43,.42),transparent 40%)}
.hero-v12 .hero-inner{min-height:680px;display:flex;align-items:center}
.hero-v12 .hero-content{max-width:730px;padding:82px 0 114px}
.hero-v12 .eyebrow{color:#ff956c;font-size:11px;letter-spacing:2px;font-weight:800;margin:0 0 29px;gap:12px}
.hero-v12 .eyebrow>span:first-child{width:26px;height:2px}.hero-v12 .hero-eyebrow-sep{display:inline!important;width:auto!important;height:auto!important;background:none!important;color:#b8c3cc;font-weight:400}
.hero-v12 h1{color:#fff;font-family:Inter,'Segoe UI',Arial,sans-serif;font-size:clamp(56px,6.3vw,94px);font-weight:850;letter-spacing:-.065em;line-height:.99;margin:0 0 27px;max-width:800px;text-wrap:balance}
.hero-v12 h1 span{display:inline;color:#ff7848}
.hero-v12 .hero-location{font-size:clamp(18px,2vw,24px);line-height:1.35;font-weight:450;letter-spacing:-.025em;color:#d8e1e9;margin:0 0 19px}
.hero-v12 .hero-location strong{color:#fff;font-weight:800}
.hero-v12 .hero-lede{font-size:15.5px;line-height:1.82;color:#c7d1dc;max-width:530px;margin:0 0 29px}
.hero-v12 .hero-actions{gap:13px}.hero-v12 .button-lg{min-height:55px;padding:16px 23px;font-size:13px;border-radius:7px}
.hero-v12 .button-outline{background:transparent;color:#fff;border:1px solid rgba(255,255,255,.52)}.hero-v12 .button-outline:hover{background:rgba(255,255,255,.1);border-color:#fff}
.hero-v12 .hero-micro{display:flex;gap:24px;margin-top:31px;max-width:none}.hero-v12 .hero-micro span{color:#e1e8ed;font-size:12px;font-weight:600;gap:9px}.hero-v12 .hero-micro svg{color:#ff8557}
.hero-v12 .hero-side-caption{position:absolute;right:max(28px,calc((100vw - 1200px)/2));bottom:96px;color:#f4f7fa;font-size:10px;letter-spacing:2.1px;font-weight:750;display:flex;align-items:center;gap:12px;text-shadow:0 2px 8px #0007}.hero-v12 .hero-side-line{width:28px;height:2px;background:#ff7848}
@media(max-width:1000px){.hero.hero-v12,.hero-v12 .hero-inner{min-height:630px}.hero-v12 .hero-content{max-width:630px}.hero-v12 h1{font-size:clamp(56px,7.3vw,78px)}.hero-v12 .hero-side-caption{display:none}.hero-v12 .hero-wash{background:linear-gradient(90deg,#0b1b2b 0%,rgba(11,27,43,.97) 34%,rgba(11,27,43,.73) 65%,rgba(11,27,43,.35) 100%)}}
@media(max-width:640px){.hero.hero-v12{min-height:0}.hero-v12 .hero-inner{min-height:0}.hero-v12 .hero-photo img{object-position:64% center}.hero-v12 .hero-wash{background:linear-gradient(180deg,rgba(11,27,43,.93) 0%,rgba(11,27,43,.92) 48%,rgba(11,27,43,.85) 100%)}.hero-v12 .hero-content{padding:73px 0 91px;max-width:100%}.hero-v12 .eyebrow{font-size:9px;letter-spacing:1.05px;gap:8px;flex-wrap:wrap;margin-bottom:23px}.hero-v12 .eyebrow>span:first-child{width:18px}.hero-v12 h1{font-size:clamp(47px,11vw,67px);letter-spacing:-.06em;line-height:1.02;margin-bottom:22px}.hero-v12 .hero-location{font-size:19px}.hero-v12 .hero-lede{font-size:14px;line-height:1.75;margin-bottom:24px}.hero-v12 .hero-actions{flex-direction:column;gap:11px}.hero-v12 .hero-actions .button{width:100%}.hero-v12 .hero-micro{gap:12px 18px;margin-top:25px}.hero-v12 .hero-micro span{font-size:11px}}
@media(max-width:380px){.hero-v12 h1{font-size:45px}.hero-v12 .hero-location{font-size:17px}}
@media(prefers-reduced-motion:reduce){.hero-v12 .button{transition:none}}

/* V13: contextual internal service directory */


/* Service area hub links */
.area-pills a{display:inline-flex;align-items:center;justify-content:center;border:1px solid rgba(255,255,255,.28);padding:9px 13px;border-radius:999px;color:#fff;text-decoration:none;font-size:13px;font-weight:650;transition:background .2s,border-color .2s}.area-pills a:hover,.area-pills a:focus-visible{background:#ef7446;border-color:#ef7446;color:#fff}.city-area-note{font-size:14px;opacity:.9;margin-top:14px}

/* V16: service cards are fully clickable while preserving a single semantic anchor. */
.services-section .service-card{position:relative;isolation:isolate;cursor:pointer}
.services-section .service-copy a::after{content:"";position:absolute;inset:0;z-index:3}
.services-section .service-card:focus-within{outline:3px solid #f45a22;outline-offset:4px}
.services-section .service-card:focus-within .service-copy a,.services-section .service-card:hover .service-copy a{text-decoration:underline;text-underline-offset:3px}
@media(hover:none){.services-section .service-card:hover{transform:none}}

/* V18: working phone contact while enquiry form is offline */
.verified-call{font-size:15px;color:#334b61;margin:18px 0}.verified-call a{color:#db511f;font-weight:850;text-decoration:underline;text-underline-offset:4px}

/* V18: Nine Richmond Hill services in three balanced rows. */
@media(min-width:1181px){.services-section .service-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}.services-section .card-photo{height:210px}.services-section .service-copy{min-height:223px;padding:30px 26px 26px}.services-section .service-copy h3{font-size:19px}.services-section .service-copy p{font-size:13px;line-height:1.78}.services-section .service-copy a{font-size:12.5px}}

/* V19: dedicated About and Contact pages */
.main-nav a[href="about/"],.main-nav a[href="contact/"]{white-space:nowrap}
.footer-contact-page-link,.quote-page-link{display:inline-flex;margin-top:12px;color:#f29d78;font-size:13px;font-weight:700;text-decoration:none}.footer-contact-page-link:hover,.quote-page-link:hover{text-decoration:underline}.about-full-link{display:inline-flex;margin-top:17px}
@media(min-width:961px) and (max-width:1250px){.main-nav{gap:clamp(8px,1.2vw,16px)}.main-nav a{font-size:12px}}
